Terms of service
Terms of Service
Bontà Casa - Bontà Italia Ltd
Overview
This website is operated by Bontà Casa - Bontà Italia Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Bontà Italia Ltd. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein.
Please read these Terms carefully before accessing or using our website.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.
2. Products & Availability
All products are subject to availability. We reserve the right to:
- Limit quantities of any product
- Discontinue products at any time
- Refuse service to anyone for any reason
We make every effort to display products accurately, but we cannot guarantee that images or descriptions perfectly reflect the product received.
3. Pricing & Payment
All prices are listed in GBP (£) unless otherwise stated and include VAT where applicable.
We reserve the right to:
- Change prices without notice
- Correct pricing errors
- Cancel orders placed with incorrect pricing
Payment must be received in full before orders are dispatched.
4. Orders & Acceptance
Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order. Acceptance occurs once the order has been dispatched.
We reserve the right to cancel any order if:
- Payment is not authorised
- There is a stock issue
- We suspect fraudulent activity
5. Delivery
Delivery times are estimates only and not guaranteed. Bontà Italia Ltd is not responsible for delays caused by couriers, weather, or circumstances beyond our control.
Risk of loss passes to you upon delivery.
6. Returns & Refunds
Returns and refunds are governed by our Returns Policy, which forms part of these Terms. Please refer to the Returns Policy page for full details.
7. Food Products
Due to the nature of food products:
- Items must be stored and handled according to instructions provided
- We are not responsible for improper storage after delivery
- Products are supplied with best-before dates, not expiry dates (unless stated)
8. Accuracy of Information
We strive to ensure all information on our website is accurate, complete, and up to date. However, we do not warrant that all content is error-free and reserve the right to correct inaccuracies at any time.
9. Intellectual Property
All content on this site — including text, images, logos, and designs — is the property of Bontà Italia Ltd and may not be used, reproduced, or distributed without written permission.
10. Limitation of Liability
To the fullest extent permitted by law, Bontà Italia Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.
Nothing in these Terms limits liability for death or personal injury caused by negligence or fraud.
11. Indemnification
You agree to indemnify and hold harmless Bontà Italia Ltd from any claim arising out of your breach of these Terms or misuse of our services.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
13. Changes to These Terms
We reserve the right to update or replace these Terms at any time. Changes will take effect immediately upon posting to the website.
14. Contact Information
For questions about these Terms, please contact us at:
📧 shop@bontaitalia.co.uk
📍 Bontà Italia Ltd