Contact information

Contact Information Policy

Bontà Casa - Bontà Italia Ltd

We’re always happy to help. If you have any questions about our products, orders, delivery, or policies, please don’t hesitate to get in touch.

How to Contact Us

You can contact Bontà Casa - Bontà Italia Ltd using the details below:

📧 Email: shop@bontaitalia.co.uk
📍 Registered Office: Bontà Italia Ltd, United Kingdom

Our customer service team aims to respond to all enquiries within 1–2 business days (excluding weekends and public holidays).

Order Enquiries

For questions relating to an existing order, please include:

• Your order number
• The email address used at checkout

This helps us resolve your enquiry as quickly as possible.

Returns, Refunds & Shipping Queries

For information about returns, refunds, or shipping, please refer to our:

• Returns Policy
• Shipping Policy
• Terms of Service

If you still need assistance, our team will be happy to help.

Trade & Wholesale Enquiries

If you are interested in becoming a stockist or would like to discuss trade or wholesale opportunities, please contact us at:

📧 shop@bontaitalia.co.uk

Feedback & Complaints

We value your feedback. If you have a concern or complaint, please contact us directly so we can work with you to resolve the matter promptly and fairly.

Updates to This Policy

We may update this Contact Information Policy from time to time. Any changes will be posted on this page and will take effect immediately.